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Frequently asked questions
The same trademark has different numbers in our spreadsheets. Which should I use?
Match the application and registration numbers against the register to reconcile the entries. The portfolio record keeps the transaction history, relevant documents and responsible person together. This makes it possible to track the commercial decision separately from any action needed in the register.
Our domain is linked to a former employee’s personal email. How should we review access?
Examine the registration account, authorized users and recovery information together. The registrar’s information and the company’s own access records are checked together. Technical administration and claims to trademark or domain name rights require separate assessments.
One account manages our domain and another manages DNS. Is that possible?
Domain registration and DNS administration can be managed through different accounts. The registrar’s information and the company’s own access records are checked together. Technical administration and claims to trademark or domain name rights require separate assessments.
The registrar shows my domain as locked. Does that indicate a trademark restriction?
A technical registration lock should not be treated as the same thing as a trademark dispute. The registrar’s information and the company’s own access records are checked together. Technical administration and claims to trademark or domain name rights require separate assessments.
Our foreign distributor says it registered the trademark in its own name. What should I request first?
Request the application or registration number and a document identifying the recorded owner. The country file, application sample and relevant register information are checked together. An action in one country should not be assumed to have the same result elsewhere; local requirements are assessed separately.
The same trademark has different numbers in my foreign files. How should I distinguish them?
Match international registration and local file numbers with their countries. The country file, application sample and relevant register information are checked together. An action in one country should not be assumed to have the same result elsewhere; local requirements are assessed separately.